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涉外秘书英语综合PDF|Epub|txt|kindle电子书版本网盘下载

涉外秘书英语综合
  • 冯修文，宋臻臻主编；许钢，李雷副主编 著
  • 出版社： 华东师范大学出版社
  • ISBN：9787567504592
  • 出版时间：2013
  • 标注页数：259页
  • 文件大小：41MB
  • 文件页数：271页
  • 主题词：秘书－英语－高等学校－教材

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图书目录

Unit 1 Growing into Office Professional1

Listening:Secretarial Ethics1

Speaking:Qualities of Secretary2

Reading:Role of Secretary3

Writing:Report10

Unit 2 Managing Office Work17

Listening:Secretarial Duties in Office17

Speaking:Office Equipment18

Reading:Essential Guide to Office Work19

Writing:Plan26

Unit 3 Managing Business Communication34

Listening:Answering a Phone34

Speaking:Factors of Communication in an Organization36

Reading:Ways to Communicate with Clients36

Writing:E-mail43

Unit 4 Organizing a Conference49

Listening:Scheduling Meetings49

Speaking:Conference Arrangement Tips50

Reading:Role of the Secretary in a Successful Meeting51

Writing:Meeting Minutes58

Unit 5 Managing Business Trips67

Listening:Business Trips67

Speaking:Preparations of a Business Trip69

Reading:Travel Arrangement70

Writing:Meeting Agenda77

Unit 6 Hiring and Training Staff83

Listening:Job Interview83

Speaking:Training Courses85

Reading:How to Read a Resume86

Writing:Job Description91

Unit 7 Motivating Staff100

Listening:Staff Appraisal100

Speaking:Retaining Staff102

Reading:Strategies to Retain Your Best Employees103

Writing:Contract of Employment109

Unit 8 Developing Working Relations121

Listening:Good Relations at Work121

Speaking:Rules of Workplace Relations122

Reading:How to Deliver Exceptional Client Service124

Writing:Prospectus130

Unit 9 Building a Good Team138

Listening:Team Spirit138

Speaking:Factors in Team Success139

Reading:What Makes a Good Leader140

Writing:Speech147

Unit 10 Improving Corporate Image155

Listening:Corporate Identity155

Speaking:Corporate Communication156

Reading:Establishing Your Company Image158

Writing:Advertisement163

Unit 11 Managing Emergency and Crisis170

Listening:Managing the Crisis170

Speaking:Top Steps to Manage Crisis171

Reading:Dealing with Public Relations Crisis172

Writing:Agreements178

Unit 12 Finance Managing186

Listening:Cash-flow186

Speaking:Financial Statement188

Reading:Top Bookkeeping Mistakes Made by Small Businesses188

Writing:Diagrams195

Bibliography204

Keys205

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