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Designing and managing the supply chain conceptsPDF|Epub|txt|kindle电子书版本网盘下载

strategies 著
出版社： McGraw-Hill;Irwin
ISBN：
出版时间：2003
标注页数：356页
文件大小：169MB
文件页数：378页
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图书目录

1.INTRODUCTION TO SUPPLY CHAIN MANAGEMENT1

1.1 What Is Supply Chain Management?1

1.2 Global Optimization3

1.3 Managing Uncertainty4

1.4 Why Supply Chain Management?5

1.5 Key Issues in Supply Chain Management8

1.6 Book Objectives and Overview12

Discussion Questions13

CASE: Meditech Surgical14

2.LOGISTICS NETWORK CONFIGURATION23

CASE: The Bis Corporation23

2.1 Introduction24

2.2 Data Collection25

2.2.1 Data Aggregation27

2.2.2 Transportation Rates30

2.2.3 Mileage Estimation31

2.2.4 Warehouse Costs32

2.2.5 Warehouse Capacities33

2.2.6 Potential Warehouse Locations34

2.2.7 Service Level Requirements34

2.2.8 Future Demand34

2.3 Model and Data Validation35

2.4 Solution Techniques35

2.4.1 Heuristics and the Need for Exact Algorithms36

2.4.2 Simulation Models and Optimization Techniques38

2.5 Key Features of a Network Configuration DSS39

2.6 Solving the Bis Corporation Distribution Problem40

Summary40

Discussion Questions41

3.INVENTORY MANAGEMENT AND RISK POOLING43

CASE: JAM Electronics: Service Level Crisis43

3.1 Introduction44

3.2 A Single Warehouse Inventory Example46

3.2.1 The Economic Lot Size Model47

3.2.2 The Effect of Demand Uncertainty49

CASE: Swimsuit Production49

3.2.3 Supply Contracts53

3.2.4 Multiple Order Opportunities58

3.2.5 Continuous Review Policy58

3.2.6 Variable Lead Times62

3.2.7 Periodic Review Policy62

3.3 Risk Pooling64

CASE: Risk Pooling64

3.4 Centralized versus Decentralized Systems66

3.5 Managing Inventory in the Supply Chain67

3.6 Practical Issues69

3.7 Forecasting70

3.7.1 Judgment Methods71

3.7.2 Market Research Methods71

3.7.3 Time-Series Methods71

3.7.4 Causal Methods72

3.7.5 Selecting the Appropriate Forecasting Technique72

Summary73

Discussion Questions73

CASE: Sport Obermeyer76

4.THE VALUE OF INFORMATION91

CASE: Barilla SpA （A）91

4.1 Introduction101

4.2 The Bullwhip Effect101

4.2.1 Quantifying the Bullwhip Effect104

4.2.2 The Impact of Centralized Information on the Bullwhip Effect106

4.2.3 Methods for Coping with the Bullwhip Effect109

4.3 Effective Forecasts110

4.4 Information for the Coordination of Systems111

4.5 Locating Desired Products112

4.6 Lead-Time Reduction112

4.7 Information and Supply Chain Trade-offs112

4.7.1 Conflicting Objectives in the Supply Chain113

4.7.2 Designing the Supply Chain for Conflicting Goals113

Summary116

Discussion Questions117

5.SUPPLY CHAIN INTEGRATION119

CASE: Modern Book Distribution, Inc.119

5.1 Introduction120

5.2 Push, Pull, and Push-Pull Systems121

5.2.1 Push-Based Supply Chain121

5.2.2 Pull-Based Supply Chain121

5.2.3 Push-Pull Supply Chain122

5.2.4 Identifying the Appropriate Supply Chain Strategy123

5.2.5 Implementing a Push-Pull Strategy125

5.3 Demand-Driven Strategies127

5.4 The Impact of the Internet on Supply Chain Strategies128

5.4.1 What Is E-Business?130

5.4.2 The Grocery Industry131

5.4.3 The Book Industry131

5.4.4 The Retail Industry132

5.4.5 Impact on Transportation and Fulfillment132

5.5 Distribution Strategies133

5.5.1 Direct Shipment134

5.5.2 Cross-Docking134

5.5.3 Transshipment136

5.6 Centralized versus Decentralized Control136

5.7 Central versus Local Facilities137

Summary138

Discussion Questions138

CASE: The Great Inventory Correction139

6.STRATEGIC ALLIANCES143

CASE: How Kimberly-Clark Keeps Client Costco in Diapers143

6.1 Introduction146

6.2 A Framework For Strategic Alliances147

6.3 Third-Party Logistics149

6.3.1 What Is 3PL?149

6.3.2 Advantages and Disadvantages of 3PL149

6.3.3 3PL Issues and Requirements152

6.3.4 3PL Implementation Issues152

6.4 Retailer-Supplier Partnerships153

6.4.1 Types of RSP153

6.4.2 Requirements for RSP154

6.4.3 Inventory Ownership in RSP155

6.4.4 Issues in RSP Implementation156

6.4.5 Steps in RSP Implementation157

6.4.6 Advantages and Disadvantages of RSP157

6.4.7 Successes and Failures159

6.5 Distributor Integration160

6.5.1 Types of Distributor Integration160

6.5.2 Issues in Distributor Integration161

Summary162

Discussion Questions162

CASE: Audio Duplication Services, Inc.（ADS）163

7.PROCUREMENT AND OUTSOURCING STRATEGIES165

CASE: FreeMarkets OnLine, Inc.165

7.1 Introduction178

7.2 Outsourcing Benefits and Risks180

7.3 A Framework for Buy/Make Decisions182

7.4 E-Procurement183

7.5 A Framework for E-Procurement187

Summary190

Discussion Questions190

8.INTERNATIONAL ISSUES IN SUPPLY CHAIN MANAGEMENT191

CASE: Wal-Mart Changes Tactics to Meet International Tastes191

8.1 Introduction194

8.1.1 Global Market Forces195

8.1.2 Technological Forces196

8.1.3 Global Cost Forces196

8.1.4 Political and Economic Forces196

8.2 Risks and Advantages of International Supply Chains197

8.2.1 Risks197

8.2.2 Addressing Global Risks198

8.2.3 Requiremnents forGlobal Strategy Imnplenientation199

8.3 Issues in International Supply Chain Management200

8.3.1 International versus Regional Products201

8.3.2 Local Autonomy versus Central Control201

8.3.3 Miscellaneous Dange rs202

8.4 Regional Differences in Logistics203

8.4.1 Cultural Differences203

8.4.2 In f ias tructu re204

8.4.3 Performnance Expectation and Evaluation204

8.4.4 Informnation System Availability205

8.4.5 Hunnan Resources205

Summary206

Discussion Questions206

9.COORDINATED PRODUCT AND SUPPLY CHAIN DESIGN207

CASE: Hewlett-Packard: DeskJet Printer Supply Chain207

9.1 Design for Logistics214

9.1.1 Overview214

9.1.2 Economic Packaging and Transportation215

9.1.3 Concurrent and Parallel Processing216

9.1.4 Standardization217

9.1.5 Selecting a Standardization Strategy221

9.1.6 Important Considerations221

9.1.7 The Push-Pull Boundary222

9.1.8 Case Anal ysis223

9.2 Supplier Integration into New Product Development225

9.2.1 The Spectrum of Supplier Integration225

9.2.2 Kevs to Effective Supplier Integration226

9.2.3 A “Bookshelf of Technologies and Suppliers226

9.3 Mass Customization227

9.3.1 What Is Mass Ctrstomization?227

9.3.2 Making Mass Customization Work227

9.3.3 Mass Customization and Supply Chain Management228

Summary229

Discussion Questions230

CASE: Hewlett-Packard Company: Network Printer Design for Universality230

10.CUSTOMER VALUE AND SUPPLY CHAIN MANAGEMENT237

CASE: Dell's Direct Business Model237

10.1 Introduction238

10.2 The Dimensions of Customer Value240

10.2.1 Conformance to Requirements240

10.2.2 Product Selection242

10.2.3 Price and Brand244

10.2.4 Value-Added Services245

10.2.5 Relationships and Experiences246

10.3 Strategic Pricing248

10.3.1 Revenue Management249

CASE: Hotel Rooms249

10.3.2 Smart Pricing251

10.4 Customer Value Measures253

10.5 Information Technology and Customer Value256

Summary258

Discussion Questions259

11.INFORMATION TECHNOLOGY FOR SUPPLY CHAIN MANAGEMENT261

CASE: Backup in the Espresso Lane261

CASE: ERP Brews Instant Success264

11.1 Introduction266

11.2 Goals of Supply Chain Information Technology267

11.3 Standardization271

11.4 Information Technology Infrastructure274

11.4.1 Interface Devices274

11.4.2 Communications275

11.4.3 Databases276

11.4.4 Svstem Architecture277

11.4.5 Electronic Commerce279

11.4.6 Electronic Commerce Levels280

11.5 Supply Chain Management System Components283

11.6 Integrating Supply Chain Information Technology286

11.6.1 Stages of Development287

11.6.2 hmplementation of ERPand DSS288

11.6.3 “Best-of-Breed ” versus Single-Vendor ERP Solutions290

Summary291

Discussion Questions292

12.DECISION-SUPPORT SYSTEMS FOR SUPPLY CHAIN MANAGEMENT293

CASE: Supply Chain Management Smooths Production Flow293

12.1 Introduction294

12.2 The Challenges of Modeling296

12.3 Structure of Decision-Support Systems297

12.3.1 Input Data298

12.3.2 Analytical Tools300

12.3.3 Presentation Tools303

12.4 Supply Chain Decision-Support Systems307

12.5 Selecting a Supply Chain DSS315

Summary317

Discussion Questions318

Appendix A Computerized Beer Game319

A.1 Introduction319

A.2 The Traditional Beer Game319

A.2.1 The Difficulties with the Traditional Beer Game320

A.3 The Scenarios321

A.4 Playing a Round322

A.4.1 Introducing the Game322

A.4.2 Understanding the Screen323

A.4.3 Playing the Game324

A.4.4 Other Features326

A.5 Options and Settings327

A.5.1 File Commands327

A.5.2 Options Conmmands327

A.5.3 The Play Commands330

A.5.4 The Graphs Commands331

A.5.5 The Reports Commands332

Appendix B The Risk Pool Game334

B.1 Introduction334

B.2 The Scenarios334

B.3 Playing Several Rounds335

B.3.1 Introducing the Game335

B.3.2 Understanding the Screen336

B.3.3 Playing the Game337

B.3.4 Other Features337

B.4 Options and Settings337

B.4.1 File Commands338

B.4.2 Play Commands338

B.4.3 The Reports Commands340

Appendix C The Inventory Spreadsheet342

C.1 Introduction342

C.2 The Spreadsheet342

Bibliography343

Index349